A license is non-revokable from the iPhoneSimFree system once entered. Due to this restriction, a license is non-refundable once your IMEI is entered. If you do encounter any trouble unlocking your iPhone, we are more than willing to help you resolve your issue. Please contact our technical support team

However, there are certain circumstances that we may be able to offer a partial refund (such as you did not include your IMEI when you submitted your order). Requests for refunds will be determined on a case by case basis. Please contact us.

By purchasing the software on this website, you are agreeing to abide by our terms of conditional use and disclaimer (located on all website pages), and are therefore acknowledging the assumption of all responsibilities and liabilities while unlocking your software. While we may provide support for your unlocking process, we do not guarantee any outcomes or results of the process. You are completing the process yourself, therefore you are liable for any and all damage your phone may undertake at the time of unlocking.